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	<title>Autodiscover &#8211; Webbanshee</title>
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		<title>Slow loading Outlook profile</title>
		<link>https://webbanshee.net/slow-loading-outlook-profile/</link>
					<comments>https://webbanshee.net/slow-loading-outlook-profile/#respond</comments>
		
		<dc:creator><![CDATA[WebBanshee]]></dc:creator>
		<pubDate>Mon, 21 Jan 2019 18:41:10 +0000</pubDate>
				<category><![CDATA[Clientside]]></category>
		<category><![CDATA[2016]]></category>
		<category><![CDATA[Autodiscover]]></category>
		<category><![CDATA[O365]]></category>
		<category><![CDATA[Outlook]]></category>
		<guid isPermaLink="false">http://webbanshee.net/?p=2095</guid>

					<description><![CDATA[<p><a class="ex-link" href="https://webbanshee.net/slow-loading-outlook-profile/"><img src="https://webbanshee.net/wp-content/uploads/2019/01/SlowLoadingOutlookProfile02_svg.svg" /><span class="exTeaser">After an Office upgrade several users from different clients reported a slow loading Outlook profile</span><br />
<span class="exText">Exchange was not the culprit otherwise the problem would have affected all our clients. We assumed autodiscover respectively the order the affected clients connect as the cause <span style="font-size: 11px !Important; width: 10%; height: 5%; color: #993333; padding-left: 20px;">......read more</span><span></a></p>
<p>The post <a rel="nofollow" href="https://webbanshee.net/slow-loading-outlook-profile/">Slow loading Outlook profile</a> appeared first on <a rel="nofollow" href="https://webbanshee.net">Webbanshee</a>.</p>
]]></description>
										<content:encoded><![CDATA[<p style="text-align: justify;">This will be another short one. We got several feedback a while ago regarding a slow loading Outlook profile. It seems this started after an Office 2016 upgrade and occurred across users from different clients. These are situations where our scope of action is quite limited. We provide the server infrastructure and host the mailboxes. The Outlook clients have not been purchased through us and we have no real responsibility for the client side.</p>
<p style="text-align: justify;">Exchange was not the culprit otherwise the problem would have affected all our clients. We assumed autodiscover respectively the order the affected clients connect as the cause, since we saw a similar behavior before &gt; <a href="https://webbanshee.net/outlook-continuous-password-prompt/" target="_blank" rel="noopener noreferrer">Outlook continuous password prompt</a></p>
<p style="text-align: justify;">To keep it short we found the solution here :</p>
<p style="text-align: justify;">In this YouTube video Grant Brown brings it straight to the point after he wiresharked the domains Outlook tries to connect to. ( Thank you ! )</p>
<p style="text-align: justify;"><iframe loading="lazy" src="https://www.youtube.com/embed/umUQdsk6nAY" width="780" height="420" frameborder="0" allowfullscreen="allowfullscreen"></iframe></p>
<p style="text-align: justify;">The solution finally is to block Outlook from connecting to office365.com<br />
Open the hosts file as admin and add the following entry:</p>
<div class="wpe-box wpe-box-note">
<p><span style="color: #cc6600;">127.0.0.1 &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;outlook.office365.com</span></p>
</div>
<p style="text-align: justify;">This will prevent the client to connect to outlook.office365.com.</p>
<p>You can find the hosts file here :</p>
<div class="wpe-box wpe-box-note">
<p>C:\Windows\System32\drivers\etc</p>
</div>
<p style="text-align: justify;">A slow loading Outlook profile under these circumstances seems to occur when the mailbox is hosted elsewhere than on office 365 servers and an Outlook Click To Run client is used. We have suggested this fix to all affected Outlook users and it never broke anything.</p>
<p style="text-align: justify;">Take in account to test this fix when you connect to O365 mailboxes and OnPremise from the same computer before you apply it.</p>
<p>&nbsp;</p>
<p style="text-align: justify;">Have nice day</p>
<p>The post <a rel="nofollow" href="https://webbanshee.net/slow-loading-outlook-profile/">Slow loading Outlook profile</a> appeared first on <a rel="nofollow" href="https://webbanshee.net">Webbanshee</a>.</p>
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